LASEREPAIR, Noritsu Laser Repair Service

Details

Errors

Instructions

Forms

How to make request

The best way is to send e-mail. The following information is mandatory:

1. Serial number of the laser unit (sticker on the top cover, looks like A2904444 as for 3001 Type A).

2. Brief description of the problem occured.

3. Error codes if appeared.

4. 300 dpi scans of the defective pictures. Paper test pattern is preferable.

5. What did you undertake to locate or/and eliminate the problem.

6. Your country.

We will get back to you as soon as possible with all information you need to take decision: estimated costs, terms and further instructions.

Warning

We recommend never open laser units just because of curiousity, hoping to improve its performance without clear understanding how it works, what can be modified and how. Any unathorized intervention may cause serious additional repair or re-adjustment. Most beyond repair cases were the result of such barbarian interventions. Even if you decided to take out cover from the unit, please don't touch optical elements and never open laser guns. Even such easy thing as decision to clean infrared filters with a solvent resulted by serious damage of these filters and stop of production. Here is a picture, you can see that left pair of gun covers has an opaque damaged filters and right pair (taken from other unit to compare) is good:

Opaque infrared filters after using of solvent to clean them

Here is what we have when Infra-Red filters were damaged by solvent:

Star galaxies of Laser guns damaged by solvent

Determine yourself (or with help of your local Noritsu engineer) if problem is within the laser unit but not outside. Please understand that any received laser unit will be invoiced because there is no clearly visible distinction between a good one and a bad one. We are able to improve 90% of laser units, doesn't matter old or new. Thus, even if you have AOM driver or others failed, but mistakenly decide to ship the laser unit for repair, it will be refurbished, readjusted, tested and shipped back to you in perfect condition, and of course you have to pay.